Facebook IQ released an infographic based on their data gathering of travel industry information, and it reveals a lot about the habits...

With all the challenges facing the livery industry today—the tight labor market, the prevalence of the TNCs, the unfair policies of some...

As I continue to bring you my thoughts on Customer Service, I’m afraid it’s time for a sticky subject. Yes, buckle up: it’s time to talk...

Summertime! I always feel more energized this time of year - shedding my heavy coats and sweaters, spending more time outside, flowers...

So things are going along great – you’re all over each other’s social media – Facebook, Instagram, Twitter - you even exchange the...

In a state-of-the-industry discussion at a recent tradeshow, one of my clients said, “My challenge to myself every day is – Am I Worth It?”

Spectacular customer service will ensure the future of our industry. Providing our clients with the customer service they expect and deserve

Twitter lists can be used in many different ways for businesses. They are a great way to stay organized because each list can serve a differ

Contact us at info@lmc.group for more information about our customer service support. We are committed to helping you build strong and ongoi

Business Development. HR Outsourcing. Creative Services. Social Media Management. Operations. The LMC Group is known for these and other mis

Schedule your time and strategies around retaining and growing your existing clients, and make sure when you add new business, that is allow